Support

Need help with NarrativeVideo? Contact us and include your macOS version, app version, and a short problem description.

FAQ

How do I import a video? Click Import and select a local video file.
Why does transcription fail on first run? Model download may fail under weak network. Retry from the transcription panel.
How do I change transcription language? Open the transcription panel and choose Auto or a specific language.
How do I unlock full transcription length? Purchase lifetime Pro in-app: com.narrativevideo.pro.lifetime.
How do I restore purchase? Open the paywall and tap Restore Purchases.

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